Refund & Return Policy

At Tlins Shoes, we value your satisfaction. If you are not completely happy with your purchase, we are here to help.

• 15-Day Return Window: We offer a hassle-free 15-day refund and exchange policy from the date of delivery.

• Eligibility: To be eligible for a return, your luxury footwear must be unused, in the same condition that you received it, and in its original packaging with all tags attached.

• Non-Returnable Items: Items purchased during a clearance sale or marked as "Final Sale" are not eligible for return or exchange unless they arrive damaged.

• Refund Process: Once we receive and inspect your item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.

• Contact Us: To initiate a return, please reach out via our [Contact Page] or email us at your support address.